Base Location: Apogee, 3rd Floor, 31 Worship St, London EC2A 2DX
Job Summary
With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact.
As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations.
Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion.
Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless.
At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences—across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs—because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee.
About us
A travel & London allowance will be considered as part of this role
As an Apprentice Technician, you will embark on a journey to gain a Level 3 Apprenticeship in Electrical, Electronic Product Service, and Installation Engineering. Your role is vital in delivering exceptional customer-first experiences by diagnosing faults, carrying out repairs, and installing equipment. You will gain hands-on IT engineering experience across various sectors at customer sites, working with top-of-the-range printers, laptops, and other hardware. This apprenticeship offers the opportunity to develop technical skills essential for becoming a Service Engineer, supporting the maintenance and repair of business equipment while enhancing your customer care skills.
About the Course
Gain a Level 3 Apprenticeship in Electrical, Electronic Product Service and Installation Engineering.
The course is run in partnership with Lincoln & Newark College.
This Apprenticeship is a 2-year programme.
Applications are open to any age group.
Every six weeks, you will be required to visit Newark College from Monday to Thursday, with Fridays reserved for remote learning. Overnight accommodation and travel will be provided.
You will be assigned to an onsite location in Central London so we ask that you live within an easily commutable distance.
About you
Level 2 Maths and English (Grade 4/C or above) or willing to undertake additional qualifications as part of the course.
You must have some relevant experience or a qualification in IT, engineering, or a related field, or demonstrate a keen interest and aptitude for technical problem-solving and hands-on work.
Ideally a full UK driving licence is required, as you will spend some of your time on the road helping our customers. We are happy to look at someone that is looking to learn to drive in the future.
Ability to undertake technical training, including fault diagnostics and hands-on equipment repairs.
Willingness to attend college induction and off-the-job training.
Strong problem-solving abilities.
Willingness to learn and develop technical skills.
A customer-focused attitude with the ability to communicate effectively.
Strong organisational skills and the ability to manage multiple tasks.
Self-motivated and adaptable.
Benefits
Flexible working options
33 days holiday including bank holidays
Holiday purchase scheme
Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
2 paid days off per year for voluntary work to support our local communities
Pension scheme
Life assurance 4 x salary
Sponsorship for professional development and memberships
Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
Mental health first aider support programme
Cycle2work scheme
Discounted Gym Membership
Eye care voucher scheme
Free flu vaccinations
Employee social events and recognition activities throughout the year
HP Employee discount programmes
Mobile phone discounts
We are a Disability Confident Committed Employer
Please take the time to look at our excellent Glassdoor and Trustpilot reviews We have been awarded “Customer Experience Foundation Membership” showing our commitment to excellent customer service.
Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options