Key Responsibilities
Manage emails and general correspondence in a timely and professional manner
Schedule and coordinate candidate interviews
Answer incoming phone calls and respond to enquiries effectively
Maintain accurate and detailed records and notes
Ensure staff compliance and training files are up to date
Prepare reports and spreadsheets using Microsoft Office
Support the wider team with administrative tasks as required
Skills & Qualities
Strong communication skills (written and verbal)
Proficient IT skills, including Microsoft Office
Excellent attention to detail
Good organisational and time management skills
Customer-focused with a professional approach
Strong problem-solving ability
Confident in presenting information clearly
Solid administrative and numerical skills
Analytical and logical thinking
Ability to work well within a team
Creative thinking and use of initiative
Non-judgemental and professional attitude
Patient and calm under pressure
What We’re Looking For
A proactive and reliable individual
Someone who thrives in a busy office environment
A team player with a positive attitude
A willingness to learn and develop within the role
Training
Qualifications required
Skills required
Prospects
Qualification / Standard : ST0070 Business administrator
Duration
