Main Duties:
Customer service phone calls
Invoicing
Replying to email enquiries
Sales phone calls
Booking and organising product dispatch
General administration tasks
Company Benefits:
Health insurance
Sales targets based bonuses calculated quarterly
Training
Business Administrator Level 3 apprenticeship standard
Qualifications required
A minimum of 5 x GCSEs including English and maths at grade 4/C or above
Skills required
Good organisational skills – able to manage multiple tasks efficiently, keep records well-structured, and ensure paperwork and digital files are easy to access and up to date
Strong attention to detail when inputting and maintaining information, ensuring customer records, job details, and invoices are correct and error-free.
Ability to use Microsoft Office
Good time keeping – reliable and punctual, with the ability to manage time effectively
Prospects
Progression to a customer service phone line lead
Qualification / Standard : ST0070 Business administrator
Duration 16 months
