The Apprentice will work under direct supervision to undertake a full range of administrative duties in support of their assigned service/department. The Apprentice will be expected to practice in accordance within Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries. Completion of the required training within the allocated timescales. Reception (to staff or public).
To maintain a professional manner and appearance at all times. Appointment booking/ diary management Completing standard documentation in accordance with Department/Trust Protocols. Data collection/ input Use of local databases and IT systems, as appropriate Word Processing Input and basic manipulation of spreadsheets. Photocopying/ Faxing/ Scanning Filing Distribution and sorting of internal mail and despatching documents by post or e-mail.
Prioritisation of workload Taking ownership of the completion of any tasks given within an allotted timeframe. Demonstrating a professional approach to the work as required by the team management. Taking ownership of any issues or problems and escalating these to the appropriate team member. Taking responsibility for working within agreed Standard Operating Procedures.
To ensure confidentiality of information relating to patient, relatives and/or staff. Any other duties as required and appropriate to the level of this post
