Salary: £30,000 - 50,000 per year
Requirements: - Basic understanding of computers, operating systems, and networks.
- Strong problem-solving skills and attention to detail.
- Good communication and customer service skills.
- Ability to work as part of a team and follow instructions.
- Enthusiastic and willing to learn new technologies.
- Must have a drivers license.
Responsibilities: - Respond to helpdesk queries and resolve basic IT issues (hardware, software, network).
- Set up and configure desktops, laptops, and mobile devices.
- Install and update software applications.
- Assist with user account management and password resets.
- Support IT projects such as system upgrades and deployments.
- Maintain accurate documentation of support requests and solutions.
- Follow company IT policies and security procedures.
- Complete all apprenticeship training modules and assessments.
Technologies: - Hardware
- Support
- Mobile
- Network
- Security
More:
We are Beatsons Building Supplies, a large, independent Scottish builders merchant founded in 1966. We serve trade and DIY customers with a wide range of construction, landscaping, plumbing, and decorating materials from our branches in Central Scotland and online. We are looking for an IT Support Apprentice who will provide first-line technical support to our staff, gaining core IT skills through hands-on experience. Our apprenticeship program offers a salary of £20,000 per annum, with 35 working hours a week, Monday to Friday. We also provide a pension after a month, 29 days pro rata holiday per year, an on-site parking benefit, and the opportunity for long-term career prospects with 90% of apprentices securing permanent employment after completion.
last updated 19 week of 2026
