Business Administration Apprentice – HR Team
Location: Carmarthen SA31 2NF
Employment Type: Apprenticeship (Fixed-Term, with potential for permanent employment)
Hours: 40 hours per week
Salary: Meets statutory Minimum
About the Role
We are looking for a motivated and organised Business Administration Apprentice to join our HR Team within the People & Culture Directorate. This is an excellent opportunity to begin a career in HR, gaining hands-on experience across the full employee lifecycle while completing a Level 3 Business Administration Apprenticeship.
You will support the smooth running of HR operations, assist with employee documentation, maintain HR systems, and provide general administrative support to the team.
Benefits
- £500 Refer a Friend bonus.
- DBS checks paid.
- Social Care Wales registration fee covered.
- Simply Health benefit after 6 months’ service
- 33 days’ annual leave (including bank holidays)
- Performance and attendance-related bonus
- On-site parking
Role and Responsibilities
HR Administration
- Provide day-to-day administrative support to the HR Team
- Prepare new, contract changes, letters, and employee communications.
- Maintain accurate digital personnel files and employee records.
- Support logging of absence, training records, review forms, and other HR documents.
- Ensure Social Care Wales registrations are accurate and renewed on time.
Systems & Data Management
- Update HR systems with employee information and documentation.
- Support the production of HR reports (headcount, sickness, turnover, etc.)
- Maintain spreadsheets and trackers.
- Ensure all record-keeping is compliant and up to date.
Employee Lifecycle Support
- Assist with onboarding and induction processes.
- Support probation, appraisal, and training administration.
- Help coordinate training sessions, HR meetings, and wellbeing activities.
General HR Support
- Manage shared inboxes, responding to basic queries or escalating as needed.
- Prepare agendas, take minutes, and follow up on actions.
- Support HR events, engagement initiatives, and policy updates.
Learning & Development
- Complete all apprenticeship requirements.
- Gain exposure to the full HR lifecycle.
- Develop knowledge of HR policies, systems, and best practice.
Essentials
- Eagerness to learn and develop HR knowledge.
- Strong organisational skills and attention to detail.
- Good written and verbal communication.
- Ability to handle sensitive information professionally and confidentially.
- Confident using Microsoft Office
Desirable
- Interest in building a long-term career in HR.
- Previous admin or office experience.
Apprenticeship Framework
- Qualification: Business Administration Level 3
- Duration: 12–18 months
- Off-the-job training: Minimum 6 hours per week (or provider requirement)
What you will receive:
- Full exposure to HR operations
- Supportive and friendly team environment
- Professional development opportunities
- Potential for permanent employment after successful completion
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