This is a Business Administration Apprentice role for someone who wants to learn how a technology business actually runs behind the scenes.
It isn’t a technical IT role, and it isn’t just basic admin.
It’s a role for someone who enjoys keeping things organised, joined up and running smoothly, and who is curious about how different parts of a business work together.
You will work across:
- suppliers and vendors
- finance and billing
- internal technical teams
- client coordination
Over time, you will learn how equipment, software, licences, orders and renewals flow through the business, from initial quote through to delivery and ongoing support.
If you enjoy:
- having structure without things feeling repetitive
- learning new systems and processes
- taking responsibility and building trust
- understanding why things are done, not just how then this could be a great first step in your career.
What You Will Learn & Get Involved In
With training and support, you will gradually learn how to help with:
Procurement & Commercial Support
- Preparing quotes for hardware and software
- Ordering laptops, licences and services from suppliers
- Coordinating deliveries, collections and recycling
- Tracking renewals such as licences, domains and warranties
- Working with finance to ensure approvals and accuracy
Client & Internal Coordination
- Acting as a link between clients, suppliers, finance and technical teams
- Making sure information is shared clearly and at the right time
- Logging and tracking work accurately in systems like Jira
- Preparing data so others can do their jobs effectively
- Supporting with project management
Systems & Tools
- QuickBooks (quotes and purchase orders)
- Partner portals (Microsoft, telecoms and other vendors)
- Jira and Confluence for tracking and documentation
- Outlook and calendar management
You won’t be expected to:
- fix servers
- write code
- work on a helpdesk
But you will learn enough to understand what’s going on, ask sensible questions and spot issues early.
Who This Role Would Suit
This role would suit someone who:
- Wants to build a career in business operations
- Is curious about how technology businesses work commercially
- Enjoys being organised and reliable
- Is comfortable working with systems, details and numbers
- Likes improving how things are done over time
What We Are Looking For
- Clear written and verbal communication
- Good attention to detail
- Confidence using Outlook, Excel and basic office systems
- A calm, organised approach to work
- Willingness to learn and take ownership
- A positive and responsible attitude
What You Will Get
- Hands-on experience in a growing tech business
- Proper training and clear support from day one
- Exposure to commercial, operational and client-facing work
- Increasing responsibility as you develop
- Clear progression based on your skills and capability
- A friendly, down-to-earth team environment
To watch a video to learn more about 3gi click HERE
To become an apprentice, you must:
- be 16 or over
- not already be in full-time education
As an apprentice you’ll:
- Complete a Business Admin apprenticeship qualification
- Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
- Learn and train for a specific job
- Get paid and receive holiday leave
- Get hands-on experience in a real job
- Study for at least 20% of your working hours
- complete assessments during and at the end of your apprenticeship
- Be on a career path with lots of future potential
- Be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK
