Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant.
Becoming an apprentice at AxisCLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position.
As a Factilities Apprentice you will support the smooth and efficient operation of the Estates & Facilities function by assisting with day‑to‑day facilities tasks, developing core Facilities Management skills through structured on‑the‑job learning and formal apprenticeship training. This role is based in our Stratford office with some expected travel to our other sites as required.
What You’ll Deliver
Apprenticeship
- Attend Axis Induction, Health & Safety training, Training and College Induction.
- Ensure college course attendance is 100% and college absence communicated to your Line Manager.
- Communicate any absence from work as per your contractual terms and conditions.
- Communicate college requirements for completion of the Level 2 apprenticeship portfolio work with Axis mentor, Apprentice Co-ordinator, and Line Manager.
Facilities Support
- Respond to general facilities queries from staff and visitors.
- Assist with daily operational tasks across the building, including room checks, replenishment, and basic housekeeping standards.
- Support the coordination and tracking of maintenance requests, ensuring timely follow‑up.
- Participate in building walk‑rounds to identify issues and report defects.
- Assist with contractor sign‑in, permits, and supervision of simple tasks.
- Support basic health & safety checks (e.g., fire points, first aid kits, workstation setups).
- Help maintain asset and compliance records, including updating logs and registers.
Administrative Duties
- Maintain accurate records of facilities requests, actions, and resolutions.
- Assist with deliveries, post distribution, and basic inventory checks.
- Support the Estates & Facilities Manager with ad hoc administrative and operational tasks.
- Contribute to documentation, filing, and data entry to support compliance and audit readiness.
- Reception Coverage - provide cover for the main reception desk during scheduled staff breaks and absences.
- Welcome visitors and staff in a professional and courteous manner.
- Maintain a tidy, safe, and welcoming reception environment.
- Support visitor management processes, including sign‑in and issuing passes.
Apprenticeship & Development
- Participate fully in the formal apprenticeship programme.
- Work with the Estates & Facilities Manager to develop core FM competencies aligned to the apprenticeship standard.
- Attend relevant training sessions, toolbox talks, and site inductions.
- Build understanding of FM disciplines including soft services, hard services, compliance, and customer service.
About you
- GCSE 4 & above (A-C) in Maths & English or equivalent
- Good communication
- Presentable
- Positive attitude to work
- Attention to detail
- Good communication and interpersonal skills.
- Reliable, punctual, and committed to learning.
- Ability to work independently and as part of a team.
- Professional, approachable, and customer‑focused manner.
- Interest in buildings, people, and problem‑solving.
- Willingness to undertake hands‑on tasks and follow safe working practices.
- Basic IT skills (e.g., Microsoft Outlook, Excel).
- Willingness to work towards a recognised FM qualification
What We Offer
- Salary of £8 per hour plus benefits including:
- Pension scheme and life assurance
- Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events.
- 25 days’ holiday + bank holidays
- Access to Perkbox (discounts, perks & wellbeing offers)
- 1 paid volunteer day
- Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching.
Why Axis CLC?
Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career.
Our Commitment to Inclusion
Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
