Job Overview
As a Business Administration Apprentice, you’ll play a key role in supporting the smooth running of our operations. You’ll gain hands-on experience with customer relationship management (CRM) systems, develop professional communication skills, and contribute to essential administrative processes. This is a fantastic opportunity to grow within a dynamic and supportive environment.
Duties
- CRM Management:
- Enter, update and maintain client records accurately
- Track interactions and follow-ups using CRM tools
- Communication & Correspondence:
- Draft and respond to emails professionally
- Answer incoming calls and direct queries appropriately
- Provide courteous and efficient customer service
- Document Handling:
- Check documents for accuracy and completeness
- File digital and physical records systematically
- Assist with preparing materials for assessments
- General Administration:
- Support scheduling and diary management
Skills
- Strong attention to detail
- Confident communicator (written and verbal)
- Proactive and eager to learn
- GCSEs in English and Maths (Grade 4/C or above preferred)
- Own transport
Job Type: Apprenticeship
Pay: From £7.55 per hour
Expected hours: 37.5 per week
Application question(s):
- To apply for this role, please use the attached link - https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC1000344480.
Work Location: In person
