If you need support in completing the application or if you require a different format of this document, please get in touch with at [email protected] or call TCS London Office number 02031552100 with the subject line: “Application Support Request”.
Role: End User Computing Intern
Job Type: Permanent
Location: London
We have an exciting role for you - End User Computing Intern
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
- Gain access to endless learning opportunities.
- Be part of an exciting team where you will be challenged every day.
- Gain exposure to innovative technology.
The Role
As a End User Computing Intern you will Deploy End User devices (Laptop, Desktop, Tough Book, Tough Pad & Printers) all in-scope Hardware and End User Devices and Applications/software as per the service levels and provide End User computing services.
Key responsibilities:
- Hardware Break fix and technical support for in-scope Hardware and End User Devices as per the service levels.
- Build and install PCs, network devices and peripheral devices (such as printers, scanners, mobile devices) related to desktop infrastructure, in accordance with department standards.
- Provides advice and guidance to colleagues regarding incidents.
- Maintain installed PCs, networks and peripherals with routine maintenance.
- Register in CMDB/ Asset Tool information related to new Assets & update CMDB for any incoming or outgoing assets.
- Co-ordination with Third Party vendors for troubleshooting, Location access and Scheduling.
- Provide priority On-Site support to VIP’s.
- Install, Moves, Adds, Changes (IMACs) of assets.
- Touch support for DC servers and devices.
- Software or application deployment and troubleshooting.
- Adherence to all processes, standards and policies defined.
Your Profile
Key skills/knowledge/experience:
- Knowledge on assemble & disassemble of EUC devices.
- Knowledge on Windows Active Directory and SCCM.
- knowledge on Windows Server operating systems.
- Knowledge on Windows 7 and 10.
- End User Computing.
- ITIL V3, Comptia A+ and Microsoft Technology Associate or equivalent.
- Establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness for the client as an on-going basis.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.
We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at [email protected] with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Next Steps
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
