Are you looking for an exciting opportunity to broaden your skills and make a real difference?
Join us as an Apprenticeship & Qualifications Apprentice and play a key role in assisting our Apprenticeship & Qualifications team with a wide range of administrative tasks while also working with the wider Learning and Organisational Development (L&OD) team.
About the role:
You’ll be part of a supportive, friendly team dedicated to helping colleagues and apprentices reach their career goals. While working closely with experienced colleagues, you’ll gain hands-on experience and study for your Level 3 Business Administration Apprenticeship.
As a key point of contact for queries, you’ll help manage our inbox, take ownership of customer inquiries, and act on your own initiative. This role will help you develop both written and verbal communication skills, as well as build strong relationships. You’ll be accountable for coordinating various apprenticeship and qualification activities across the organisation, including, careers events, away days, and apprentice evaluation surveys.
Why Choose Us?
This is a two-year fixed-term contract and once you have successfully completed your Level 3 Apprenticeship, you’ll have the opportunity to apply for relevant job vacancies within Platform Housing Group. If you secure a permanent role, we’ll continue to assist with your learning and development. We’re proud of our strong track record of offering permanent positions to apprentices once they qualify.
Some of the things we are looking for:
- Good general level of education, or willing to work towards level 4 in English and Maths or to undertake level 2 functional skills
- Ability to manage workload effectively and complete tasks within set deadlines
- Ability to demonstrate good reliability and timekeeping
- A can-do attitude towards work, with a friendly and empathetic approach
- Have a positive outlook and enthusiasm for learning and personal growth
- Have a desire to deliver excellent customer service
Whilst this is a home-based role, you’ll regularly need to attend our Worcester and Birmingham Business Park office. Occasional travel to other external venues for events such as careers activities will also be required. Business travel costs will be reimbursed as per our Travel and Expenses policy.
Who we are
Platform Housing are proud to support Apprenticeships. Covering a variety of job roles and different levels. Supporting people either at the start of their career or helping them to progress to a higher level.
Being an apprentice at Platform Housing Group allows for you to be able to network with other apprentices and build relationship across the business as well as having exposure to other areas of the business, that you may not have had the chance to see. An apprenticeship with Platform allows you to learn so much more than just your qualification, it will teach you about the qualities and values that make up a good company and good values.
Some of the perks of being an apprentice at Platform Housing Group are:
- Health and Dental Plan
- NUS Apprentice card entitling you to discounts
- Earn while you learn - with support to undertake your qualification within the working week
Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear – we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.
How to Apply:
If you're ready to embark on an exciting journey in L&OD, we'd love to hear from you!
Please click apply now to complete an online application form.
If you need more information about the role, would like to arrange an informal chat, or require any assistance, please don’t hesitate to get in touch with Linda Gittings Apprenticeship & Qualifications Manager) via email: Linda.Gittings@platformhg.com
Selection process:
We plan to hold interviews for this opportunity on the 22nd and 23rd of January 2025 and will contact you after shortlisting to arrange a convenient time. Interviews are likely to be held at our Worcester Office (WR5 1DU)
As part of the interview, we’ll ask you to bring a prepared video clip on your phone/device explaining three words you would use to describe yourself and why.
The process will also include an inbox exercise and competency-based interview questions, with the questions being shared with you ahead of the interview.
Join us and find your purpose at Platform!
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.
You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.
We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.
Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.
If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.
Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
