Digital Support Apprentice

Employer description:
Atelier Ten are an award winning environmental design consultants and building services engineers who are creating some of the most prestigious developments across Scotland, boasting high performance and sustainable design.

Overview:
Are you looking to kick start your career with a busy and growing organisation?
They are looking for an exciting individual to join them as a digital support apprentice.

What will I be doing?

• Working to become a super user of Abode Creative Suit to support creating brochures, presentations, slides and materials for use when presenting
• Act as a first responder to incoming calls on the 3CX phone system, directing these where necessary and noting down any important information
• Using internal system Harvest to create and edit timesheets
• Coordinating, organising and sharing internal documents in Share Drive
• Using Excel for reporting purposes
• Using Outlook for sending emails
• Using collaborative systems such as Teams to communicate with internal colleagues both in Scotland and wider offices
• Support the teams with presentations, collating presentation documents and meeting set ups
• Assisting the teams with any event tickets and travel arrangements using sites such as Scotrail etc.

You will also provide any general office duties as required.

What do I need to be successful:

• Good time keeping skills
• Attention to detail
• Willingness to learn
• Ability to work well individually and as part of a team

Working week: 37.5hrs a week.

Salary: £24,570 per annum.

Benefits:

• Excellent starting salary
• Opportunity for career growth
• Private Healthcare Policy
• 25 days Annual Holidays + Statutory bank holidays
• Cycle-to-work scheme
• Pension

Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!