Job Description
Position Overview:
We are looking for enthusiastic and motivated students to join our team as Customer Service Representatives. This role is perfect for those studying Entrepreneurship & Advanced Marketing, as it provides hands-on experience in customer relations, business management, and marketing. Youll have the chance to develop your leadership and communication skills while contributing to our commitment to excellence.
What We Offer
Real-World Experience: Gain practical experience in customer service, business operations, and marketing strategies.
Professional Development: Opportunity to apply and enhance your business, leadership, and marketing skills in a professional setting.
Flexible Scheduling: Part-time or internship positions with flexible hours to accommodate your academic schedule.
Mentorship: Access to mentorship and guidance from experienced professionals in the industry.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Flexible Schedule
Paid Time Off (PTO)
Virtual Health support
Evenings Off
Quarterly Lunch
Team incentives
Responsibilities
Key Responsibilities:
Customer Interaction: Provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive experience.
Product Knowledge: Develop a deep understanding of our rental linen products and services to effectively address customer needs and provide recommendations.
Communication: Utilize strong communication skills to interact with customers via phone, email, and chat, maintaining a professional and friendly demeanor.
Problem-Solving: Address and resolve customer concerns promptly and effectively, ensuring customer satisfaction and retention.
Collaboration: Work closely with other team members to ensure seamless service delivery and support company goals.
Feedback: Collect and report customer feedback to help improve services and enhance overall customer experience.
Requirements
Qualifications:
Education: Currently enrolled in the Entrepreneurship & Advanced Marketing program or a related field.
Skills: Strong interpersonal and communication skills, with a customer-centric attitude and the ability to handle multiple tasks efficiently.
Experience: Previous customer service experience is a plus but not required. Passion for learning and professional growth is essential.
Familiarity in hospitality industry, Design, Communication Skills for Business, Customer Service and Sales is an advantage.
Company Description
Join Fabulous Events, a dynamic and innovative rental leader, where creativity and energy collide. Our team is passionate about delivering exceptional customer experiences and creating unforgettable events. Embrace your entrepreneurial spirit while contributing to our vibrant culture and shaping the future of the retail trade industry.
