Application deadline: Monday 12th January at 12pm, however applications may close earlier.
About this programme
Make things happen behind the scenes.
Join our Billing Operations Apprenticeship and help deliver brilliant service to Sky’s people. From Payments to Billing Reconciliations, Provisioning, and Customer Communications, you’ll learn how we manage our operations and support our people.
What you’ll be doing
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Get involved in real projects across our teams
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Spot issues and help solve them
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Improve how we work and report
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Learn about audits and internal controls
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Collaborate with teams across Sky
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Build your confidence and career.
Apprentice Qualification
You’ll work towards a Business Administration Level 6 qualification, delivered by Forth Valley College—a leading provider of hands-on, workplace-based learning.
What we’re looking for
Education and skills: You’ll need
- Five National 5s (grades A–C or equivalent), including English and Maths.
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Great with people and a team player
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A self-starter who stays calm under pressure
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A problem-solver with an eye for detail
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Comfortable using Excel, PowerPoint, and tech systems
Apprenticeship eligibility criteria: To apply, you must:
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Meet the apprenticeship funding rules (Apprenticeship Funding Rules)
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Have the right to work in the UK (Sky doesn’t offer sponsorship)
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To be aged 24 or under by September 2026
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To have finished education and be ready for full-time work by September 2026.
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Be above statutory school-leaver age by September 2026
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Not be in education during the apprenticeship.
Right to Work: You will have valid right to work in the UK by the programme start date (7th September 2026) and will remain valid for the full duration of the apprenticeship (2 years) without requiring renewal or expiring during this time. Please note that Sky does not offer sponsorship for this programme.
Note: Sky does not provide relocation expenses for this role.
Please read the above carefully before continuing with your application. If you have any questions about the requirements, please contact us at [email protected]
Your Application Journey
Here’s what to expect, step by step:
Step 1 – Apply Online
We’ll be asking for your personal details and academic information.
Once your application has been submitted, you’ll be invited to complete our immersive digital assessments. This may land in your junk folder so don’t forget to check it.
Step 2 – Show Us Your Skills
These look at your Sky fit and your business fit based on the programme you’ve applied to. You’ll also have the opportunity to practice each of these assessments beforehand, so please read our email instructions carefully. We’ve added some tips to help you along the way.
We understand that you might want to utilise AI to support your preparation for taking the assessments – understanding Sky etc. But we ask that you complete the assessments themselves without the assistance of AI.
Want to go a step further? Check out our Preparation Hub — it’s packed with practice exercises, insights into the assessment process, and stories from current grads and apprentices. You’ll even learn more about your values, learning style, and the kind of work that suits you.
Step 3 – Attend our in-person assessment centre
For the final stage of your application, we’ll invite you to an in-person assessment centre and give you some tasks to get to know you better. The day will give you a practical insight into the role and will assess your aptitude for this programme.
Once you’ve completed your assessment day, we’ll let you know when you can expect to hear back from us.
Need Support? If you need any adjustments to help you through the process — whether that’s extra time, tech support, or anything else — just let us know when you apply. Our Early Careers team is here to help.
Where developing you begins
At Sky, we don’t just give you a job—we help you grow. Alongside your Apprenticeship, you’ll experience a development journey packed with support: a buddy to show you the ropes, a mentor to guide you, regular development conversations, and opportunities to learn from experienced pros. You’ll learn through workshops, digital tools like Sky Learn, and real projects. Plus, you’ll be part of an Emerging Talent community, with career events and talks to help you thrive.
So why wait?
Our apprenticeship is designed to put you at the centre of the action. You’ll learn, grow and help make the magic of Sky happen. Whatever your background, skills or passions, there’s an opportunity for you to explore. A career at Sky is where better begins.
Got questions? We’re here to help. Drop us a line at [email protected]
If your application is successful, your offer will be subject to receiving a positive outcome from your Criminal Record Check, in addition to passing all apprenticeship eligibility checks as per government apprenticeship guidelines.
