Randstad Enterprise

Business Analyst

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Randstad Enterprise provided pay range

This range is provided by Randstad Enterprise. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50.00/hr - $55.00/hr

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Job Title: Business Analyst – Commercial Order Management Systems

*No C2C/No Sponsorship*

Location: Hybrid - Bedford, MA (3 days/week onsite, 2 days/week remote)

Terms: 6+ month contract (strong permanent hire potential)

Pay: $55/hr


Overview:

Join our dynamic team as a Business Analyst for Commercial Order Management Systems (OMS), where you'll be at the heart of improving processes that support the delivery of radio pharmaceutical products. You will play a key role in transforming business needs into cutting-edge technology solutions, working alongside a diverse group of stakeholders across sales, operations, logistics, and IT. This is your chance to contribute to the success of a rapidly evolving field while enhancing system efficiency and accuracy.


Key Responsibilities:

  • Partner with stakeholders to collect and document detailed business requirements, ensuring the OMS aligns with business needs.
  • Analyze and refine business processes, identifying opportunities to streamline workflows and improve system performance.
  • Translate business needs into clear, actionable functional and technical requirements for the IT team.


System Design & Documentation:

  • Create comprehensive documentation, including BRDs, use cases, process flows, data analytics, and user stories.
  • Collaborate on the design and configuration of the OMS, ensuring it is tailored to business needs and adheres to industry regulations.
  • Focus on the unique challenges of radio pharmaceutical products, including regulatory compliance, shelf life, and invoicing, to ensure seamless order management.


Stakeholder Engagement & Communication:

  • Act as the primary point of contact between business units and the IT team, facilitating smooth communication and mutual understanding.
  • Lead engaging meetings and workshops to gather input, validate requirements, and secure buy-in from all key stakeholders.
  • Regularly update leadership and stakeholders on project progress, proactively addressing risks and issues.


Testing & Quality Assurance:

  • Develop and execute test plans to ensure the OMS meets both business and functional requirements.
  • Coordinate User Acceptance Testing (UAT), providing guidance and support to stakeholders to ensure smooth testing processes.
  • Identify and document defects, working with the IT team to resolve issues promptly and efficiently.


Training & Ongoing Support:

  • Create and deliver user training materials to ensure end-users can fully leverage the OMS.
  • Provide continuous support to users and the customer experience team, troubleshooting and offering solutions to enhance system functionality.
  • Monitor the OMS performance, propose enhancements, and ensure it continues to meet business objectives.


Continuous Improvement & Innovation:

  • Stay ahead of industry trends and best practices in order management and radiopharmaceuticals, constantly identifying areas for improvement.
  • Collaborate with stakeholders to implement process optimizations that boost efficiency, accuracy, and compliance.
  • Contribute to strategic initiatives aimed at refining and enhancing the OMS.


Qualifications:

  • Bachelor’s degree in Business Administration, Information Systems, or a related field, or 7+ years of equivalent experience.
  • 3-5 years as a Business Analyst, ideally within the pharmaceutical, healthcare, or logistics industries.
  • Experience with commercial order management systems is highly desirable. SAP knowledge is a plus.
  • Familiarity with radio pharmaceutical products and relevant regulations is a major advantage.
  • Strong analytical, problem-solving, and communication skills.
  • Proficiency in business analysis tools (e.g., process mapping, requirements management software) is highly valued.
  • Ability to work independently and manage multiple projects while collaborating across teams.


Why Join Us?

  • Be part of a forward-thinking company at the cutting edge of the radiopharmaceutical industry.
  • Work in a collaborative, supportive environment that values innovation and personal growth.
  • Opportunity to make a direct impact on the efficiency and compliance of our order management systems, improving processes for critical healthcare products.
  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Analyst
  • Industries

    Medical Equipment Manufacturing

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