Largeton Group

HelpDesk Support

Largeton Group Raleigh, NC
Largeton Group

HelpDesk Support

Largeton Group Raleigh, NC
2 weeks ago 45 applicants

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Desktop Support

Location--Raleigh ,NC-Hybrid

Duration- 12+ Months

Jd

  • Job Duties: Troubleshooting, software installation, PC replacements, imaging, equipment inventories, PC maintenance, applying critical updates, documenting tickets, customer onboarding and offboarding
  • Mandatory Skills: Local NC candidates, moderate knowledge of Windows OS & M365, imaging or provisioning new equipment hardware, experience in supporting mobile devices and Apple devices, strong organizational skills, familiar with asset management processes, experience in documenting work activities in ServiceNow, testing Intune processes, installing software, basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust, working with vendors on warranty cases

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    Information Services

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