Business Administrator Level 3 Apprenticeship

Level 3 Business Administrator Apprenticeship – River Profiles, Unit 3, Steelfields Estate, Owens Way, Gads Hill, Gillingham, ME7 2RT

We have been a family run business for the last 25 years, remaining a force in this industry by continuously upgrading and transforming our business to keep up with the demanding Steel Industry. With our extensive experience we understand the customers demands in this fast paced environment and we are able to cater to the specific needs of each client.

Apprenticeship Summary:

• Salary: £7.55 an hour
• Working Week: Monday to Friday 9am – 5pm including a 1 hour break
• Hours: 35 hours per week
• Online apprenticeship training supported by our skilled tutors
• Level 3 Business Administrator Apprenticeship standard qualification
• Locations: River Profiles, Unit 3, Steelfields Estate, Owens Way, Gads Hill, Gillingham, ME7 2RT

The Role:

We are looking for someone who is interested in supporting in our Sales Team to manage the administration. We are looking for someone confident, and organised and we would ideally be interested to progress to sales once the apprenticeship is completed.

Main Duties:

• Answering the Phone and Redirecting Calls: Manage incoming calls, provide assistance, and direct calls to the appropriate team members.
• Booking Sales Jobs: Schedule and coordinate sales jobs for the sales team, ensuring efficient use of resources.
• Finances: Helping to complete spreadsheets and reports.
• Customer Liaison: Communicate with customers regarding job updates, answer inquiries, and provide exceptional service to enhance customer satisfaction.
• General Office Duties: Perform various administrative tasks, including filing, data entry, and maintaining organised records.
• Job Pricing Training: Once confident, you will receive training on how to price jobs accurately to support the sales team.

The Candidate:

The successful candidate will have the following qualities:

· Confidence

· Organisation skills

· Good attention to detail

· Good communicator

· Genuine interest in the role

· Willingness to learn and ask questions

· Ambition to success

Training and Development:

As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:

· Study towards a relevant qualification, Level 3 Business Administrator Diploma.

· On-the-job training and mentoring from experienced professionals.

· Regular review meetings to track progress and development.

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification

What is the expected career progression after this apprenticeship?

Potential full-time employment for the right candidate upon successful completion of the apprenticeship

Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

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