Apprenticeships Officer (Admissions)

Full time (35 hrs/wk), permanent

Split place of work between Horizons (Reading, Berkshire) and Home

Salary circa £24,000 pa plus benefits

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

*Please note that UCEM is closed for the festive period from 24 December 2024 to 01 January 2025 inclusive. We will respond to any queries as soon as possible when we re-open in the New Year.

This is a fantastic opportunity to join the busy and lively Admissions and Enquiries Team, working with employers to facilitate their apprentices joining our programmes. As an Apprenticeships Officer, you will work with apprentice employers, manage the apprentice onboarding process and be involved in various other projects. You will have the opportunity to work with teams across UCEM and be involved in the continuous development of apprentice provision at UCEM.

Your accountabilities and responsibilities include:

Be the first point of contact for apprenticeship enquiries and referrals.
Process apprenticeship student enrolment and registration documentation and resolve any queries which may arise.
Evaluate employer applications for eligibility to deliver the required knowledge, skills and behaviours.

Our main requirements:

GCSE Maths and English Language Grade C or 4 or above (or equivalent).
Administration experience in an office-based environment.
Customer service experience (face-to-face, via email and on the telephone).

At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

For the full job specification and contact details please visit the current vacancies page of the UCEM website.

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to the UCEM recruitment inbox (details found within the job specification) by no later than Monday 06 January 2025 at noon.

EQUALITY, DIVERSITY, AND INCLUSION

Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

UNIVERSITY COLLEGE OF ESTATE MANAGEMENT

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Apprenticeships Officer (Admissions)