To provide high quality administrative support to the Workforce Information Team in the collection, collation and presentation of workforce data. To assist with the standardisation, updating and cleansing of data within the Electronic Staff Record (ESR) system

To fully utilise ESR, including the generation and manipulation of accurate data reports, required to meet weekly and monthly deadlines.

To be the first point of contact for all ESR related queries, investigating and resolving complex queries, providing advice and assistance, including password resets

To collect, collate, analyse and manipulate data to produce statistical reports and analysis using effective Excel and Word skills. This will provide meaningful workforce and HR information in support of the management monitoring and tracking process for both Business Unit KPI reports and at Trust Board.
To achieve and maintain via on-going self-development an in-depth understanding of all functions of the ESR system.
Create, maintain and document ESR self-service hierarchies
Follow approved policies and procedures to register, update and remove user access rights to third party systems
To deliver specialist training on the ESR system – self service and e-learning access.

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

For full information regarding this apprentice opportunity, please see the attached Job Description and Person Specification.

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

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ESR Apprentice