Benefits Officer Apprenticeship

Salary - Age related Apprentice wage

Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

About the role

We are looking for an enthusiastic, reliable and committed individual to join our Benefits Team, to undertake a Benefits apprenticeship and learn how to administer Housing Benefit, Council Tax Reduction and Discretionary Housing Payment applications.

This a Level 4 Apprenticeship provided through the Institute of Revenues, Rating and Valuation that will give you an in depth understanding of this area of the Public Sector, giving you a great kickstart to your career if this is an area of interest for you.

We are a small team that work closely together but also alongside the Housing, Homelessness and Council tax teams to make sure we are providing the best support to members of our community who come to us for help in meeting their rent and council tax costs.

About you

We are looking for someone who can demonstrate the following:

Interest in Local Government and helping residents of Rugby
Strong Customer Service skills
Good standard of education, including Maths and English GCSE grade C/4 or above
Practical experience of ICT systems including working knowledge of IT programs i.e. MS office particularly Outlook, Word and Excel
Good written and oral communication skills e.g. ability to speak with a range of people from all walks of life
Ability to work effectively as part of a team, use personal initiative and take responsibility for individual tasks
Ability to work under pressure in a performance managed environment

Important Note - Please see the Job Profile on our website for more detail on the role. Please ensure that your application reflects your interest in this specific position, and how you fulfil the Essential criteria.

Benefits

35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
Generous Local Government Pension Scheme
Flexi time scheme
Annual leave purchase scheme
Structured Induction Program
Learning and Development opportunities including Future Leaders programmes
Payment of a professional subscription for approved professionals
Family Friendly Policies
Independent Support for your health & wellbeing
Generous compassionate leave
Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more

Rugby Borough Council

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Benefits Officer Apprenticeship