Pinkston's Director, Project Management - Integrated Marketing & Communications, manages client needs by building and leading a structured, scalable project management function. This role is critical in ensuring operational efficiency, optimizing workflows, and driving the seamless execution of client projects across the agency's integrated marketing, creative, digital, and public relations services. The Director will be responsible for implementing a comprehensive project management framework that enhances collaboration, improves resource allocation, and ensures project deliverables meet quality, timeline, and budget expectations.

Additional Details

Status: Exempt-Salaried
Work Location: Falls Church, Virginia
Travel: 0 to 5%
Reports to: Josh Robinson, President and Chief Brand Officer

Role Responsibilities

Project Management Framework Development

Design and implement a scalable project management framework tailored to the needs of an integrated agency
Standardize workflows for marketing, creative, and PR deliverables to optimize efficiency, quality, and client satisfaction
Document and maintain processes to ensure consistency and clarity across teams
Build a repository of project templates to improve execution speed and accuracy
Establish clear roles, responsibilities, and accountability structures within the project lifecycle

Project Planning & Execution

Oversee project scoping, timeline development, budgeting, and resource planning to ensure seamless execution
Utilize project management software to assign tasks, track progress, and optimize workflows
Identify potential bottlenecks and proactively implement solutions to mitigate risks
Forecast the required resource allocations for high probability and signed work inside the business development pipeline
Ensure all projects are delivered on time, within budget, and aligned with strategic goals

Team Leadership & Development

Recruit, hire, and onboard top-tier project management professionals
Build, lead, and mentor a team of project managers, fostering a culture of collaboration, accountability, and continuous improvement
Conduct regular performance reviews, providing actionable feedback and development opportunities
Encourage innovation by implementing best practices and new methodologies to improve project outcomes

Cross-Departmental Collaboration

Act as the primary liaison between project management, account services, creative, digital, and production teams
Foster strong working relationships with internal stakeholders to ensure seamless coordination and project execution
Promote a culture of shared accountability for project success
Facilitate regular cross-functional meetings to assess project health, address challenges, and drive efficiency
Partner with the business development team to ensure realistic scope and pricing throughout the pitch process

Process Optimization & Change Management

Assess current processes and implement data-driven improvements to enhance operational efficiency
Lead change management efforts to ensure the smooth adoption of new project management methodologies and tools
Train staff on best practices, frameworks, and technology adoption
Develop scalable solutions to accommodate growth and evolving client needs

Performance Analysis & Reporting

Define and track key performance indicators (KPIs) for project success, efficiency, and profitability
Generate insights through data analysis to inform strategic decision-making
Provide executive leadership with regular reports on project performance, challenges, and opportunities

Requirements

Skills & Qualifications

Required:

6+ years of experience in project management within an integrated marketing and/or advertising agency
Proven expertise in establishing and scaling project management frameworks in a fast-paced agency environment
Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid)
Expertise in multiple project management software platforms (e.g., Asana, Monday.com, Wrike, ClickUp, Screendragon, Smartsheet, or equivalent tools)
Experience managing complex, multi-disciplinary projects with tight deadlines
Ability to drive process improvements and lead organizational change in a high-growth setting
Exceptional communication, problem-solving, and leadership skills
Strong ability to balance strategic oversight with hands-on project execution
Alignment with Pinkston's guiding principles

Preferred:

Bachelor's degree in marketing, communications, business, or a related field
Experience working directly with business development teams to refine project scopes and pricing strategies

Conclusion

This is an exciting opportunity to lead project management transformation within a rapidly evolving agency. The Director, Project Management - Integrated Marketing & Communications will play a critical role in optimizing processes, enhancing collaboration, and ensuring the successful execution of high-impact client projects. If you are a seasoned project management leader with experience building operational frameworks in an integrated marketing or advertising setting, we encourage you to apply and be a part of Pinkston's next phase of growth.

Who We Are

Pinkston is a full-service branding, marketing, and communications agency offering integrated public relations, creative, digital, and research services to transform companies and organizations. As an outcome-driven agency, Pinkston is committed to delivering customized, strategic solutions that drive real-world impact.

Benefits

Pinkston offers a comprehensive benefits package that includes company-sponsored health, dental, and vision plans accompanied by employer-funded life insurance, HRA, and short-term disability plan. Optional long-term disability and additional Life Insurance are also available. Pinkston provides a 401k retirement plan and contributes to each employee's retirement annually regardless of employee participation.

At Pinkston, we believe great things happen when people come together and are committed to building a collaborative in-person work environment. Pinkston is also committed to a healthy work-life balance. We offer flexibility through an innovative hybrid work model that gives team members the opportunity to work from home 30% of the time. Pinkston provides generous holiday and vacation policies, paid parental leave, and an additional week of paid "volunteer time off" to encourage employees to invest time in a 501C non-profit of their choice.

Equal Opportunity Employer

Pinkston is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Pinkston makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Director, Project Management - Integrated Marketing & Communications