Apprentice Team Assistant

A little about us…

We are MIH Property Management - Specialists in residential and commercial Property Management throughout London and the Home Counties, managing a varied and impressive portfolio of buildings.
Established in 2017, we have grown to a team of 17 and looking to strengthen our team. We are currently recruiting for an enthusiastic Apprentice Team Assistant who will provide administrative support to our team of Property Managers and assist with managing our busy office in London.

Whilst studying towards your Level 3 Business Administration Apprenticeship, this role will give you a broad awareness of all that is involved in property management. You will receive on the job training as well as training from internal and external parties in the world of property management.

Collectively, our Senior Management Team and our Managers have decades of property industry experience and they will be there to guide and train you in a fun and productive working environment.

If you take pride in providing quality customer service and want to develop and progress your career, then we would love to hear from you.

The role:

Day to day tasks include and not limited to:

Serving as the initial point of contact for incoming phone calls to liaise with contractors and stakeholders
Daily management and monitoring of our admin and info mailboxes
Scheduling and attending internal meetings and external stakeholder meetings.
Attending site visits.
Taking minutes for internal and external meetings.
Assisting with the creation of budgets.
Creating simple budgets.
Handling property management maintenance queries on behalf of your Manager via email and phone calls.
Booking, tracking & chasing contractors to ensure works are completed.
Creating and compiling professional and legal documents.
Managing and tracking administration tasks to completion.
Acting as a liaison between other team members in the office.
Logging incoming queries on the company software to create a workflow.

Essential Characteristics & Skills

Ability to stay calm under pressure
Excellent attention to detail
Proactive and common-sense attitude with a strong desire to learn and develop
A team player
Punctual
Able to adapt
Fluent in Microsoft packages (Word, Excel)
Ability to manage and assess priorities

Desirable Experience

1-2 years’ workplace experience ideally in Property Management or a Customer Services role.
Experience in supporting and/or working as part of a team in a busy environment.

Qualifications:

GCSE maths and English at Grade 4 or above or equivalent essential

(As part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education)

Benefits

Company pension scheme
Healthcare (enrolment post probation)
Training, coaching and mentoring

Over time you will gain the knowledge and skills to progress your career, with plenty of opportunities for promotion and career development within the company.

This is a 5-day-week, office-based role only, Monday to Friday 9am to 5pm with an hour for lunch.

Get to know us a little better… check out our website for more information:

https://mihproperty.co.uk

(Please note, WE ARE NOT INVOLVED IN SALES OR LETTINGS – we are specialists in Block Management).

Important:

In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule.

Training and support will be provided by our specialist Apprenticeship training provider; Smart Training & Recruitment.

Job Types: Full-time, Apprenticeship

Pay: £18,500.00 per year

Work Location: In person

Application deadline: 24/11/2025
Expected start date: 15/12/2025

MIH Property Management Limited

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Apprentice Team Assistant