Key Accounts Apprentice

We’re recruiting a Key Accounts Apprentice to join our team in Leicestershire with travel to other customer sites. Whilst studying the Level 3 Data Essentials apprentiecship course, you will explore the data fundamentals, performance metrics, data management techniques, interpreting data, and statistical decision making including many other business tool essentials. This role will help to support the management and development of our key customers.

The Details:

Salary: £24,000
Pattern: Monday To Friday
Monthly Pay
Parking Onsite

Key Duties and Accountabilities (will include but not be limited to)

Build and maintain excellent internal and external customer relationships in order to develop a constantly improving service. By building trust and credibility, thoroughly understand the customers’ needs and their supply chain structure. Seek to identify and deliver organic growth opportunities with existing customers and drive for synergy benefits between customers
Data analysis of existing business to audit customer contribution and identify continuous improvement initiatives
Conduct data analysis to identify critical trends, correlations, and patterns. Translate these findings into actionable recommendations to optimise business performance, customer satisfaction and drive strategic growth.
Design, maintain, and update KPI dashboards for performance tracking. Work closely with internal departments to manage and update the weekly and monthly reports, including the creation of high-level presentation packs for Monthly and Quarterly Business Reviews (MBR/QBR).
Maintain data records and thoroughly process documentation to ensure data accuracy and operational continuity.
Independently prioritise tasks and manage competing timelines to ensure all deliverables are met within agreed service level agreements (SLAs).
Develop, implement and monitor of account management ensuring this is in place for all nominated accounts.
Improve revenue streams by defending and organically growing existing customer base in line with agreed budgets
Deliver value to customers by widening MDS’s involvement across the supply chain
Initiate and manage continuous improvement through cost reduction initiatives and margin improvement programs
Thoroughly understand and be able to articulate SLA obligations
Monitor operational metrics
Lead and influence by demonstrating Health and Safety behaviours and MDS values. Seek opportunities to raise the profile of Health and Safety across the business
Seek opportunities for self-development•

Key Experience and Qualifications:

Experience in logistics, warehouse and Transport operations desirable but not essential
Demonstrable experience of customer relationship/facing
Project management skills desirable
Full UK Driving Licence is essential as travel is required

Technical skills and behavioural competencies:

Data manipulation and analysis
Use of data analytical software
Engaging with customers
Priority Setting
Problem solving and decision making
Continually improving
Planning and organisation
Flexible approach
Self motivated
Confident

Benefits

Time For You: Relax with 28 days of holiday inclusive of bank holidays.
Give Back: Receive a paid day to volunteer for a charity of your choice.
Appreciating You & Others: Celebrate special moments with Value Awards! Driver of the Year Awards, with 3 days paid leave for our finalists, including a fun filled day out for you and your partner and attendance to the awards ceremony with guest speakers.
Your Future: Join our contributory workplace pension scheme for financial security.
Exclusive Discounts: Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE!
Progression & Training: Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. A paid day leave per year for your periodic CPC Training provided by us.
Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans. In addition to this there is Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling.

INCLUSION

Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Menzies Distribution Solutions

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Key Accounts Apprentice