Job Summary:
We are seeking a dynamic and experienced Supervisor to oversee our retail outlet. The successful candidate will be responsible for managing daily store operations, driving sales, and ensuring excellent customer service.

Duties:
- Organize and supervise all store operations to maximize efficiency
- Maintain high standards of visual merchandising and store cleanliness
- Develop and implement strategies to achieve sales targets
- Provide leadership and guidance to the store team
- Manage inventory levels and control stock shrinkage
- Handle customer inquiries and complaints with professionalism
- Conduct regular staff training sessions to enhance product knowledge and customer service skills
- Monitor performance metrics and take corrective actions as needed

Requirements:
- Proven experience in retail management with a strong sales background
- Excellent organizational skills with the ability to multitask effectively
- Outstanding phone etiquette and communication skills
- Bilingual proficiency is advantageous
- Demonstrated ability to lead, motivate, and manage a team
- Strong sales management skills with a focus on achieving targets
- Proficiency in administrative tasks such as scheduling, reporting, and budgeting
- Ability to drive sales through effective selling techniques

Join our management team as a supervisor and lead our store to success!

Job Types: Full-time, Permanent, Apprenticeship

Pay: £25,000.00-£28,000.00 per year

Benefits:

Discounted or free food
Flexitime

Education:

GCSE or equivalent (preferred)

Experience:

Retail sales: 2 years (required)
Supervising: 2 years (required)
Customer service: 1 year (preferred)
Retail management: 1 year (preferred)
Management: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Little Dessert Shop Telford

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