IT Administration Apprentice

Cirencester, Gloucestershire | Full-time | Starting ASAP

With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability.

Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community.

Our Values:

Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change.
Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs.
Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive.
Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value.

The Role:

Are you passionate about technology and eager to kick-start your career in IT? We’re looking for a motivated and enthusiastic IT Administration Apprentice to join our Technical team for an initial fixed term of 18 months at Kubus. You will follow the Digital Support Technician standard in partnership with Cirencester College.

This is a fantastic opportunity to gain hands-on experience while working towards an industry-recognised IT qualification. You’ll be the first point of contact for internal IT queries, helping to keep our systems running smoothly and our people supported.

What You’ll Be Doing:

Responding to IT Helpdesk queries and managing the ticket queue
Troubleshooting hardware and software issues
Building and provisioning new devices
Performing daily system checks and managing backups
Supporting network maintenance and upgrades
Delivering IT inductions for new starters
Assisting the IT Manager with project work

What We’re Looking For:

An individual with a keen interest in IT and a desire to learn
Good problem-solving skills and a proactive attitude
Willingness to study and attend college as part of your apprenticeship
Basic understanding of networking (desirable)

What you’ll get:

Real-world experience in a dynamic IT environment
Support to achieve industry certifications
Mentorship from experienced IT professionals
A structured development plan to grow your skills and confidence
Competitive salary & bonus scheme
Private healthcare & healthcare cash plan
Pension contributions above minimum requirement (matched up to 7%)
25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days
Salary sacrifice electric vehicle scheme
Enhanced parental leave
Technology scheme
Cycle to work scheme
Reward & recognition portal – including discounts/cashback at hundreds of retailers

This is an amazing opportunity to join our Solutions Team during an exciting period of growth at Kubus!

Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ
+44 (0) 1285 771 600 | kubus.com

Kubus Group Limited

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IT Administration Apprentice