About us

Overview

Harmony House Dagenham CIO is a community-centred organisation based in Dagenham, Greater London. It serves as a hub for various social, educational, and community activities, aiming to enhance the quality of life for local residents. Harmony House was established to provide a broad range of services to our community. Our primary focus has been on supporting vulnerable groups, including children, families, and the elderly. This is achieved through the operation of our three nurseries and various projects that empower the elderly and vulnerable members of our community to live independently, supported by a network of friends, companions and service staff. Our initiatives promote independence, reduce social isolation, and create a strong sense of support and belonging within the community.

Over the years, Harmony House expanded its range of services to include health and wellness programs, Early Years provision and community projects to tackle social isolation. The organisation developed partnerships with local authorities, schools, and other charities to broaden its impact. Harmony House eventually shifted its focus to be mainly early childhood education and support for the vulnerable and isolated within the community.

Job Summary
To provide administrative support to our busy office in Dagenham, to assist staff delivering services and activities for the local community.

The role will be based in front of house, reporting to the Senior Administrator, assisting in giving a warm welcome to our visitors and offering an excellent first impression of Harmony House.

The Apprenticeship will be with Hawk Training in Business Administration and it's a 12-month apprenticeship.

Responsibilities

Answering telephone calls and redirecting them to the appropriate person.
Handling enquiries via telephone and email.
Use of Google applications such as Gmail, Docs and Sheets.
Supporting project staff as required, including diary management.
Monitoring stock of relevant stationery, forms and leaflets.
Assisting with planning and preparing for events.
Undertaking general administrative tasks, such as, scanning, photocopying, mail handling and updating relevant systems.

Requirements

Willingness to learn
Attention to detail
Excellent communication skills, both written and verbal
Ability to work independently and as part of a team
Demonstrated eagerness to learn and develop professional skills
Reliable attendance and punctuality are essential for success in this apprenticeship

This apprenticeship provides an excellent platform for aspiring professionals seeking practical experience in business administration. If you feel you are the right fit for this aprenticeship, then please apply for the role and we will be in touch with the successful candidates.

We are an equal opportunities employer and do not discriminate on the grounds of disability or any other protected characteristic under the Equality Act 2010. Reasonable adjustments are available for candidates with disabilities during the recruitment process.

Job Types: Full-time, Apprenticeship

Pay: £7.55 per hour

Expected hours: 30 – 35 per week

Benefits:

Company pension
Flexitime
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Dagenham RM9 6XN: reliably commute or plan to relocate before starting work (preferred)

Education:

GCSE or equivalent (preferred)

Language:

English (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Harmony House CIO

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Business Administration Apprenticeship