HOSPITALITY OPERATIONS INTERN - Harrogate

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

We are looking for passionate hospitality students or graduates to join us in various roles and departments for 12 months, starting in Summer 2026. We want to give you the opportunity to develop your skills and confidence in providing exceptional 5* service to our guests and colleagues.

Key ResponsibilitiesAre you looking to start or accelerate your career in luxury hospitality? This could be within Food and Beverage, Front Office, Housekeeping, Spa, Gym, Grounds or another hotel area which excites you. We are looking for enthusiastic individuals who are going to help Grantley Hall rewrite the rule book on hospitality. If you are driven to develop yourself whilst creating ways to improve our guest experience, then we want you on our team!

To support your development during your placement, we have a dedicated Learning and Development function based within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual's requirements. You will be given a project to complete during your internship to develop your understanding and give you an opportunity to contribute to the success of Grantley Hall. Throughout the year you will also take part in fun and developmental team activities with your fellow placement students and colleagues.Whether the dream is of becoming the next award-winning receptionist, leading sommelier or head housekeeper, this internship will help pave your way to success.Key Skills, Qualities & ExperienceHands on approach to work, always being productive and looking to improvePassionate about hospitality & providing guests the best possible experienceDetail orientated and drives high standardsPossess a positive attitude and a desire to learnAbility to meet deadlines and work under pressureFriendly, courteous and helpful with excellent communication skillsMotivated to go the extra mile for guests and colleaguesUse of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

Benefits

Grantley Hall offers a wide range of benefits and opportunities for all employees:

A monthly service charge - typically 2,400 annually
31 days holiday increasing to 33 days with length of service
Access to earnings before payday (Stream)
Holiday Buy/Sell Scheme
Free parking
Complimentary meals when on duty
Discounted modern and spacious live-in accommodation
Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more...
Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
Grantley Hall discounts - 50% off food and 20% off beverage, 100 B&B for employees ( 150 B&B for friends and family), 20% off spa and gift shop products
Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
Discounted hotel stays with Pride of Britain hotels
Complimentary bespoke uniform and annual shoe allowance
Free sight tests for those eligible
Onsite Team Gym with professional induction
Refer a Friend Scheme where you can earn up to 1000
24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'
Grantley Academy to support your development
Annual paid volunteering days

Grantley Hall

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