Garolla’s Field Installation team is growing rapidly, with new Installers joining us every month. To support this growth, we are committed to delivering a recruitment, onboarding, and training experience that is industry-leading and leaves a lasting, positive first impression.

As the National Technical Trainer, you will take a lead role in ensuring new recruits gain and can confidently demonstrate the technical knowledge and practical skills required to deliver a consistently exceptional installation service to our customers.

This is an exciting opportunity to play a pivotal role in supporting Garolla’s growth plans through ensuring all new Field engineers have the skills required to deliver industry leading installations & customer experience

Key Responsibilities:

Lead the technical training for all new Field engineer training, including Trainee, Installation and Technical Support Engineers.
Ensure all training plans and material are fit for purpose, up to date and continually refined to support the delivery of a thorough and engaging training plan.
Develop training materials to meet ongoing field requirements driven from product, procedural or process changes.
Support the development of best practice approaches to training, utilising new technology and methods.
Deliver interactive and engaging training sessions, utilising direct feedback and field results to continually refine the programme.
Work with 3rd parties (training providers, colleges etc) to design and deliver an apprenticeship programme for future installers.
Ensure the business’ commitment to safety is made clear and demonstrated from day 1 of the training programme.
Work with the Head of Field Installations and others to design and develop a first class in house training facility for all field and new product training.

Candidate Requirements:

5 years experience working in the garage door industry
Experience of fitting all garage door types, including roller, sectional and side hung
Demonstrable experience of working in a training, coaching or mentoring capacity
Computer literate with a good understanding of Microsoft Office applications
Excellent communication & presentation skills
Flexible and confident working in a changing environment
Determined & resilient
Has an eye for detail
Works well under pressure

In return Garolla will offer:

25 days holiday plus bank holidays
Company pension
Bike2work scheme
Death in service insurance
Discounted gym membership
Employee of the month
Summer event

If this feel like the role for you apply today!

Job Types: Full-time, Permanent

Pay: £24,420.00-£43,110.98 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Work Location: In person

Garolla Garage Doors

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