Supply Chain Coordinator Apprentice - Draeger UK & Ireland - Job-ID V000009828
Northampton
Vollzeit

The Job Responsibilities

Who we are

Every life is unique, and so are you!

At Dräger, we protect, support, and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.

As an international medical and safety technology leader, we develop pioneering devices, software, services and solutions that people worldwide trust. Wherever Dräger products are used, the most important thing is about life.

About the role

To support the everyday activities of the Draeger Dems department within the Northampton facility.
Organise and implement demo devices and associated consumables for demonstrations at customer sites or exhibitions.
Support Logistics delivery standards to and from the Northampton facility and requested booking locations.
Communicate with internal customers and external suppliers to ensure requests are dealt with efficiently and effectively using internal IT systems.
Coordinating equipment, stock, and documentation to support standards and general device housekeeping.
Organise transport for service devices to and from customer sites and other Draeger Facilities.
Support all aspects of stock control to maintain compliance.

Tasks and Responsibilities

All employees are responsible for complying with the Integrated Management System (IMS) and minimising any environmental impact whilst carrying out their duties.

Create and monitor service order CRM requests.
Support export workflows for devices to and from EU countries.
Creation of SAP purchase orders.
Booking in received items on SAP and liaising with other teams.
Control of decontamination forms linked to DEMS requests for compliance and traceability.
Develop an in-depth knowledge of the Draeger product range.
Handling general day-to-day internal customer inquiries.
Coordination of required delivery and collection locations with Logistic providers, together with the correct documentation, associated travel requirements and invoice approval
Supporting the preparation and control of demo equipment.
Support DEMS inventory management and stock checks.
Coordinate the control Demonstration Devices, accessories and consumables via DEMS to support business admin reporting.
Monitor the status kit lists for each Demonstration Device and coordinate the update with the relevant market team member.
Ensure that all demonstration devices are kept clean and hygienic.
Support the coordination of all consumables for facility and devices.
Undergo necessary training to fulfil all duties.
Undertake other duties and projects to meet personal, team and organisational objectives.

Additional Responsibilities

Decontamination process
Check that the decontamination form is completed,
Clean returned devices and put them back in stock or out for Engineers.
Address unknown returns on the day of receipt or by the next day.
Monitor the Engineer's board for completed devices, check cleanliness, and return to stock complete with a visible kit list.

Shared responsibilities

All employees have a responsibility:

To comply with the Integrated Management System (IMS) and minimise environmental impact whilst carrying out their duties.
To ensure and promote safe working conditions for all employees, visitors, and contractors by implementing, monitoring and complying with occupational health & safety provisions.
To embed our WeLEAD competencies, I build trust, I create value for the customer, I enable others, I provide direction, I embrace diversity, and I deliver results.

Reporting Relationships

Manager

DEMS Manager

Size of team/environment

The team comprised of 3 members. Manager, One Senior logistics Controller and a logistics Controller.
In addition, engineers in the DEMS workshop will be part of the DEMS environment.

Your Qualifications

Role Requirements

Education/Qualifications

GCSE A-C grade Math, English
Desirable educated to A Level

Related Experience

Previous experience in customer and quality-focused roles is desirable.
Data input eye for a quality experience
Being part of a multi-discipline team that covers administrative activities as well as processing products to the customer

Skills, Special Competencies

Can do personality.
Willing and eager to learn new skills.
Clear and confident communication skills
Confident and supportive telephone manner
Eye for quality and detail
Have a current clean UK driving license.
IT knowledge: MS Office, experience working with bespoke software.
Customer orientation
Ability to organise and prioritise.
Ability to perform and be a proactive team member.
Time management and activity deadline-focused.

The Dräger Workplace

Dräger‘s Benefits

27 days holiday plus bank holidays, with option to purchase up to 3 additional days.
Discounted critical illness cover, dental cover, and partner life assurance.
Healthcare cash plan
Discounted shopping & leisure vouchers
Cycle to Work
Gym membership discounts – up to 25%
Charity Giving scheme.

Dräger‘s dedication

At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow.

We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All are welcome to apply!

Who we are
What we offer
If you have any questions, please contact
Chloe Dryden
chloe.dryden@draeger.com

Draeger UK & Ireland

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Supply Chain Coordinator Apprentice