Arrow Ford is seeking a dependable Part-Time IT Support Specialist to support daily technology operations across dealership locations. This role focuses on maintaining reliable systems that support sales, service, and administrative teams in a fast-paced automotive retail environment.

Key Responsibilities

Provide technical support for dealership staff, including troubleshooting hardware, software, and network issues
Maintain and support dealership management systems (DMS), point-of-sale systems, and office applications
Set up and configure computers, printers, and other devices for new and existing employees
Assist with network connectivity, Wi-Fi access, and basic infrastructure maintenance
Perform routine system updates, backups, and security checks
Track and document IT issues using internal systems or ticketing tools
Coordinate with external IT vendors when necessary

Required Qualifications

Basic knowledge of computer hardware, Windows operating systems, and common business software
Strong troubleshooting and problem-solving skills
Ability to communicate technical issues clearly to non-technical staff
Reliable, self-motivated, and able to work independently
High school diploma or equivalent (IT-related coursework or certifications preferred)

IT Specialist Benefits

FREE on-site childcare - full-time during summer and after-school care August-May
Paid holidays
Paid training and certificate-based pay scale - get paid to train and paid to advance your skills
Custom and competitive wage plans
Low-deductible health insurance, vision, dental, and voluntary insurance options (disability, cancer insurance, etc.)
401(k) savings plan with company match
Employee activities, picnics, parties, and cooking competitions
Company-provided trips
Lake house available for employee use
Employee discounts

Arrow's Benefits - What Makes Us Different

I-CAN Kids - Arrow Ford provides free childcare for its employees through the I-CAN Kids program. I-CAN Kids is an on-site child recreation program for school aged children. After school care is offered throughout the school year as well as full-time childcare on Saturdays, holidays, bad weather days, and during the summer holiday. Arrow leadership understands the financial burden that childcare can put on a family. Arrow employees have peace of mind knowing their child is in a safe and enriching environment while only being a few steps away.
Arrow Academy - Arrow Ford invests in its employees’ career aspirations and provides programs for sales and service to grow from entry level to mastery through Arrow Academy. Our sales team participate in a 120-day paid training with the Owner, General Sales Manager, and leadership team to mentor and prepare you for a successful sales career. For our technicians, Arrow Academy offers a career ladder training program to elevate the skills of automotive technicians of any level. Our in-house Technical Trainer works with our technicians in conjunction with extensive training offered by Ford Motor Company to support our technicians as learn new skills and accomplish their career goals. Arrow Ford is a Registered Apprenticeship Program through the Department of Labor and has a partnership with Cisco College and Collegiate Edu-Nation to offer coursework and training for automotive technicians.
Employee Assistance and Enrichment - The Arrow Employee Committee plans employee activities including an employee picnic, Thanksgiving potluck, Christmas party, and other events.

More About Arrow

Arrow Ford is locally owned and operated in Abilene, Texas, since 1964. The Arrow family includes Ford, Mitsubishi, Loan Arranger, Arrow Point Auto Mall, Arrow Service Department, Quick Lane, Body Shop, Rental Car, and Auto Accessories & More. Our mission is to help our customers, coworkers, and communities so that they can accomplish their goals.

At Arrow Ford Dealerships, we strive to provide the best value in your vehicle ownership experience. That's why we created Arrow For Life, a comprehensive program that offers an Engine For Life Guarantee, lifetime oil changes, and so much more at no cost to our guests. Arrow believes in investing in both our community and our staff. Every employee at Arrow Ford Dealerships is absolutely critical to its success, and we’re always looking for smart, engaging, and dynamic people who want to join a team where they matter.

Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and opportunities to grow your career with us.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arrow Ford Dealerships

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IT Specialist (Part-Time)